Are you incredibly detail-oriented and deadline driven? Are you a punctual, hard worker who loves coming up with ideas that help a business prosper and grow? Are you organized and ready to jump feet first into a faced-paced environment?
Seven Figure Publishing is looking for a Customer Care Representative to join our growing business.
This is a great opportunity that offers experience and exposure to a variety of departments, making it a great place to start if you want to get your foot in the door of a $40mm business.
A Customer Care Representative is the first line of contact for customers with questions and concerns.
Your main goal is to resolve a customer’s problem or concern in a timely, detailed and efficient manner. At times, you’ll need to take proactive measures to make the customer happy and think outside of the box to offer alternative solutions to their most pressing needs.
This position requires email only interface with customers, with higher communication levels possible should the opportunity arise.
– Ensuring customer satisfaction via email request and feedback
– Becoming knowledgeable with internal software and company website
– Educating subscribers on services and current promotions
– Providing account overview and maintenance
– Keeping familiarity and cleanliness of promotion promises and fulfill on a case by case basis with customers
– May be tasked with additional projects and duties
– Contributing ideas to sales and marketing efforts
To succeed in this position, you must:
– Be passionate about helping customers and contributing to a customer-centric culture
– Be flexible to complete any duties that are assigned
– Be an independent thinker who can critically problem solve
– Have a working knowledge of current technologies, such as Microsoft Office and Excel
Seven Figure Publishing offers competitive salary and an excellent benefits package, including medical and dental coverage, disability, group life insurance, 401(k), paid holidays, personal leave, and vacation.
If interested, please submit a resume and cover letter to the link provided.
About Seven Figure Publishing
There’s a lot of noise in the world today. Everyone — from the mainstream media, to the big brokers on Wall Street — want to tell you what to do with your finances. But it’s painstakingly clear that these big, once-trusted institutions don’t have our readers’ best interest at heart.
At Seven Figure Publishing, we aim to deliver our audience independence from strongholds in the market… on their terms.
Finding you financial freedom is important to us. That’s why we aim to deliver top-notch market research our readers can put into action to take hold of their own financial stability.
This means life-changing opportunities in every aspect of the market:
Unbelievable wealth opportunity in the future of technology and biotechnology
A sophisticated and opportunistic global economic outlook you can act on
How to grow your retirement nest egg in a safe and reliable way
Fast moving trade opportunities our readers can act on TODAY — securing their financial freedom beginning right now.
We’re here to give our readers the tools, research, and analysis to create the financial independence they’re looking for a reality.
They believe in putting in the hard work, and pushing one another. They believe that personal growth and development of individuals is only a small piece of the pie. And that the real wins are higher quality products for subscribers, and success for the team at large.